"Frequently Asked Questions" FAQ

1. Do you ship worldwide?

Yes! 🌍 We offer FREE worldwide shipping. Delivery usually takes 7–10 business days depending on your location.

2. How long does processing take?

All orders are processed within 1–2 business days before being shipped.

3. Can I track my order?

Of course ✅ Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your package in real time.

4. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for safe and secure payments.

5. What if my NivaroFresh arrives damaged or defective?

No worries! If your order arrives damaged or with a manufacturing defect, simply contact us within 7 days of delivery, and we’ll arrange a replacement or refund.

6. Do you accept returns?

Yes. You can return your item within 14 days of receiving it as long as it’s in original packaging and unused. Please contact our support team before sending it back.